Built for Support Teams

AI Chatbot & Search for Customer Support

Automate 70% of customer support with an AI chatbot that answers questions instantly, deflects tickets, and hands off complex issues to your team—with full conversation context.

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14-day free trial • No credit card required • JavaScript SDK + REST API

24/7 availability
Smart ticket deflection
Live agent handoff
Analytics dashboard
The Problem

Your support team is drowning in repetitive questions

70% of support tickets are questions your knowledge base already answers. Without an AI chatbot, every 'How do I reset my password?' costs your team time and your customers patience.

"How do I reset my password?"

AI answers instantly with step-by-step instructions from your help docs

"What are your business hours?"

Provides hours, timezone info, and alternative contact options

"Can I get a refund?"

Explains refund policy and guides through the process

"My order hasn't arrived yet"

Escalates to live agent with full context when AI can't resolve

In Action

See the AI support chatbot in action

Customers ask questions naturally. The AI chatbot answers from your knowledge base—instantly.

🎫

Ticket Deflection

How do I change my subscription plan?
You can change your plan anytime from Account Settings → Subscription. Click 'Change Plan' to see available options. Upgrades take effect immediately, and downgrades apply at the end of your billing cycle. Need help choosing a plan?
🤝

Smart Escalation

I was charged twice for my order
I'm sorry about that! Duplicate charges are handled by our billing team. I'm connecting you with a support agent now who can review your account and process a refund. They'll have our conversation context so you won't need to repeat anything.
💡

Product Question

Does your product integrate with Salesforce?
Yes! We have a native Salesforce integration. You can sync contacts, track conversations, and trigger workflows. Here's our Salesforce integration guide with setup steps. Would you like me to walk you through it?
Core Features

AI-powered customer support features

AI chatbot and search that handles support at scale.

24/7

AI Chatbot for Instant Answers

An AI chatbot that knows your entire knowledge base. Answers customer questions in seconds—not hours. Works 24/7, never takes a day off.

Semantic AI

AI-Powered Knowledge Search

Customers describe problems in their own words. AI finds the right help article even when they use different terminology than your docs.

Seamless

AI Smart Escalation

When the AI can't resolve an issue, it hands off to a live agent with full conversation context. Your team sees what was asked and tried—no repetition needed.

Insights

AI Support Analytics

See what customers ask most, where AI resolves and where it escalates. Identify knowledge gaps and optimize your support content.

Use Cases

AI chatbot for every support scenario

From pre-sales to technical support, your AI chatbot handles it all.

Pre-Sales Questions

Answer product questions, pricing inquiries, and feature comparisons instantly. Convert curious visitors into customers.

Pricing questionsFeature comparisonsDemo requests

Account & Billing

Handle password resets, billing inquiries, subscription changes, and account settings automatically.

Password resetsPlan changesInvoice requests

Technical Support

Troubleshoot common issues, guide users through fixes, and escalate complex problems with full diagnostic context.

Error messagesSetup issuesConfiguration help

Order & Shipping

Provide order status updates, shipping information, and return/refund guidance without agent involvement.

Order trackingDelivery estimatesReturn policies

AI chatbot results for support teams

Support teams using AI chatbots see real improvements

70%
Tickets deflected
Resolved by AI automatically
<5s
Response time
vs 4+ hour average
24/7
Always available
No staffing needed
85%
Customer satisfaction
For AI-resolved tickets
How It Works

Set up AI customer support in minutes

Connect your knowledge base and launch AI-powered support today.

1
~30 min

Connect Your Knowledge

Send your help articles, FAQs, and documentation via API. AI learns your support content.

2
~15 min

Add the Widget

Drop in the JavaScript SDK. One script tag on your website or in your app.

3
~10 min

Configure Escalation

Set up live agent handoff rules. Choose when AI escalates and how context is passed.

4
Live!

Go Live

Customers start getting instant answers. Monitor and refine from your dashboard.

FAQ

Frequently asked questions

Everything you need to know about AI chatbots for customer support.

How does an AI chatbot automate customer support?
The AI chatbot reads your entire knowledge base and answers customer questions instantly—24/7. When a customer asks "How do I reset my password?", the AI provides step-by-step instructions from your help docs. It handles 70% of support tickets automatically, freeing your team for complex issues.
What happens when the AI can't answer a question?
Complex issues are seamlessly escalated to your live support team. The AI passes the full conversation context—what the customer asked, what was tried, and where it got stuck. Your agents pick up without making the customer repeat themselves.
How does Intufind compare to traditional chatbots with scripted flows?
Traditional chatbots use decision trees—customers click through menus to find answers. Intufind uses real AI that understands natural language. Customers type questions in their own words and get accurate answers, not "I didn't understand that, please try again."
Can I use Intufind alongside my existing help desk tool?
Yes. Intufind works alongside Zendesk, Intercom, Freshdesk, HubSpot, and any help desk. It handles frontline questions automatically and escalates to your existing ticketing system when needed.
How long does it take to set up?
Most teams are live in under an hour. Send your knowledge base content via API, add the JavaScript widget to your site, and configure escalation rules. No lengthy integrations or professional services required.
Does AI-powered support actually satisfy customers?
Yes. Customers prefer instant answers to waiting hours for an email response. Teams using Intufind see 85% satisfaction rates for AI-resolved tickets—often higher than human agent resolution because there's zero wait time.
Join support teams using AI chatbots to delight customers

Ready to automate your customer support?

Start your free trial today. See how an AI chatbot transforms your customer support experience.

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