Built for Knowledge Bases

AI Chatbot & Search for Knowledge Bases

Add an AI chatbot and AI-powered search to any knowledge base or help center. Customers find answers 5x faster, and your team handles fewer support tickets—automatically.

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14-day free trial • No credit card required • Works with any help center

Semantic search
AI chatbot
Instant answers
Analytics
The Problem

Your knowledge base has the answers—but customers can't find them

Keyword search fails when customers don't use the exact right terms. They give up, file a ticket, and wait for a human to paste the same article link. Your team wastes hours answering questions that are already documented.

"How do I change my subscription?"

AI understands intent and finds the billing management article instantly

"Why is my account locked out?"

Surfaces the account recovery guide even without exact keyword match

"Can I add more users to my plan?"

AI finds the team management article and explains upgrade options

"Where do I find my API credentials?"

Locates the developer settings article and walks through the steps

In Action

See the AI knowledge base in action

Customers ask questions naturally. The AI finds the right answer from your knowledge base.

🔍

Finding an Answer

How do I reset my password?
You can reset your password from the login page. Click 'Forgot Password', enter your email, and you'll receive a reset link within 2 minutes. If you don't see the email, check your spam folder. Need help with anything else?
💳

Billing Question

Can I switch from monthly to annual billing?
Yes! Go to Settings → Billing → Change Plan. Select annual billing to save 20%. The switch takes effect at your next billing cycle, and you'll receive a prorated credit for any unused time on your monthly plan.
🔧

Troubleshooting

My integration keeps disconnecting
This usually happens when API tokens expire. Go to Settings → Integrations and click 'Reconnect' next to the affected integration. If it keeps disconnecting, check that your firewall allows outbound connections on port 443. Here's our full troubleshooting guide.
Core Features

AI-powered search & chatbot features for knowledge bases

AI search and chatbot that makes your knowledge base actually useful.

Semantic

AI-Powered Knowledge Search

Semantic search that understands what customers mean, not just what they type. "How do I cancel?" finds the subscription management article—even if it never mentions the word cancel.

Always On

AI Chatbot for Self-Service

An AI chatbot trained on your entire knowledge base. Customers get conversational answers pulled directly from your articles—24/7, without waiting for an agent.

Insights

AI Content Gap Detection

Identify questions your knowledge base can't answer yet. AI surfaces the topics customers ask about most so you can create articles that actually reduce tickets.

Speed

AI Instant Answers

Customers get direct answers synthesized from your articles—not just a list of links. One clear answer, sourced and cited, delivered in under 3 seconds.

Use Cases

AI chatbot for every type of knowledge base

From help centers to internal docs, AI search works everywhere.

Customer Help Centers

Transform your external help center into an AI-powered self-service hub. Customers find answers instantly instead of filing support tickets.

Product how-tosBilling questionsTroubleshooting

Internal Knowledge Bases

Help employees find internal policies, procedures, and documentation without asking colleagues or searching through SharePoint.

HR policiesIT proceduresOnboarding docs

Product Documentation

Make technical docs searchable with natural language. Developers and users find the right API reference, guide, or tutorial instantly.

API referencesUser guidesRelease notes

FAQ Sections

Upgrade static FAQ pages with AI that understands follow-up questions and surfaces related articles automatically.

Common questionsPre-sales inquiriesReturn policies

AI chatbot & search results for knowledge bases

Knowledge bases using AI-powered search see real improvements

5x
Faster answers
Compared to keyword search
70%
Ticket deflection
Self-service resolution
24/7
Self-service
No wait times
<3s
Response time
Instant AI answers
How It Works

Set up AI-powered knowledge search in minutes

Connect your knowledge base and start deflecting tickets today.

1
~10 min

Connect Your Knowledge Base

Point Intufind at your existing help center, docs, or FAQ pages. We index everything automatically.

2
~15 min

AI Learns Your Content

Our AI processes your articles, understands relationships between topics, and builds a semantic search index.

3
~10 min

Add the Widget

Drop in the search widget and AI chatbot. Customize colors, position, and behavior to match your brand.

4
Live!

Start Deflecting Tickets

Customers get instant answers. Monitor analytics to see ticket deflection rates and content gaps.

FAQ

Frequently asked questions

Everything you need to know about AI search for knowledge bases.

How does AI search differ from regular knowledge base search?
Traditional knowledge base search matches keywords—if a customer types "cancel" but your article says "terminate subscription," they won't find it. Intufind uses semantic AI search that understands meaning, so customers find the right article regardless of the exact words they use.
Can Intufind work with my existing help center platform?
Yes. Intufind works with any knowledge base or help center—Zendesk, Freshdesk, Intercom, Help Scout, Notion, Confluence, or custom-built systems. We index your content via URL or API, so there's no migration required.
How does the AI chatbot reduce support tickets?
The AI chatbot answers customer questions directly from your knowledge base articles, 24/7. Instead of filing a ticket and waiting for a human response, customers get an instant, accurate answer. Most teams see 70% ticket deflection within the first month.
What happens when the AI chatbot can't find an answer?
When the AI doesn't have a confident answer, it gracefully hands off to your support team with full conversation context. Your agents see exactly what the customer asked, so they can resolve the issue faster.
How long does it take to set up?
Most teams are live in under 30 minutes. Connect your knowledge base, let the AI index your content, and add the widget to your site. No code changes to your existing help center required.
Does Intufind show me what questions customers are asking?
Yes. The analytics dashboard shows you every question customers ask, which articles get surfaced, and where content gaps exist. Use these insights to create new articles that prevent future tickets.
Join teams using AI to make knowledge bases actually work

Ready to add AI search & chat to your knowledge base?

Start your free trial today. See how AI-powered search transforms your knowledge base.

Start Free Trial
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