Built for SaaS

Users Find Answers Without Leaving Your App

AI-powered search and chat that lives inside your product. Help users discover features, understand functionality, and solve problems—no support ticket required.

Free 14-day trial • No credit card • JavaScript SDK + REST API

In-app widget
Feature discovery
Self-service support
Live agent handoff
The Problem

Support tickets for questions with answers

Users struggle to find features they already have access to. They open support tickets for questions your help docs already answer—because they can't find the right article.

"How do I export my data to CSV?"

AI finds the export feature and shows exactly where it is

"Can I set up recurring reports?"

Surfaces the scheduling feature users didn't know existed

"Why can't I invite team members?"

Explains permission requirements and how to get access

"How do I connect to Slack?"

Walks through integration setup step by step

In Action

Help users help themselves

Users ask questions in natural language. AI answers from your product knowledge and guides them to the right features.

🔍

Feature Discovery

Can I schedule reports to run automatically?
Yes! You can set up scheduled reports in Settings → Reports → Scheduled. You can choose daily, weekly, or monthly delivery and have them sent to email or Slack. Want me to walk you through the setup?
📋

How-To Question

How do I export my data?
You can export data from any list view. Click the ⋮ menu in the top right and select Export. You can choose CSV, Excel, or JSON format. For large exports, we'll email you a download link. Need help with a specific export?
🔧

Troubleshooting

Why can't I see the analytics dashboard?
The Analytics dashboard is available on Pro and Enterprise plans. You're currently on the Starter plan. Would you like me to explain the differences or help you upgrade? You can also request a trial of Pro features.
🔌

Integration Help

How do I connect to Zapier?
To connect Zapier, go to Settings → Integrations → Zapier. You'll need your API key, which you can find under Settings → API. Once connected, you can create Zaps to automate workflows. Here's a guide to get started.
Core Features

Self-service that actually works

AI-powered search and chat that understands your product inside and out.

Contextual

In-App Search

A search experience that understands your product. "How do I export data?" finds the feature—not just help articles about exporting.

Always On

AI Help Assistant

A chatbot that knows your entire product. Answers questions, explains features, and guides users to the right place in your app.

Engagement

Feature Discovery

Users ask for what they want to do. AI surfaces features they didn't know existed—increasing engagement and reducing churn.

Efficiency

Support Automation

Common questions get answered instantly. Complex issues get escalated to your team with full context.

Use Cases

Every touchpoint covered

From onboarding to support, AI helps users at every stage of their journey.

Onboarding

Guide new users through your product. Answer their questions as they explore, surface relevant features at the right time.

First-time usersTrial conversionsFeature adoption

Self-Service Support

Answer common questions without human intervention. How-to questions, feature explanations, and troubleshooting—all handled by AI.

How-to questionsFeature explanationsBasic troubleshooting

Feature Discovery

Users describe what they want to accomplish. AI finds the feature—even if they don't know what it's called.

Hidden featuresPower user toolsNew releases

Account & Billing

Handle account questions, billing inquiries, and plan upgrades. Reduce friction in the upgrade path.

Plan changesBilling questionsAccount settings

Results that matter

SaaS products using AI self-service see real improvements

60%
Fewer support tickets
Self-service resolution
3x
Faster onboarding
Users find features faster
40%
More feature adoption
Discovery drives usage
24/7
In-app support
No wait times
How It Works

Quick setup

Add AI-powered help to your app in an afternoon.

1
~15 min

Add the Widget

Drop our JavaScript SDK into your app. One script tag or npm install.

2
~30 min

Index Your Content

Send your help docs, feature descriptions, and FAQs via API. AI learns your product.

3
~10 min

Customize

Match your brand, configure the widget position, and set up handoff rules.

4
Live!

Go Live

Users start getting answers. Monitor usage and refine responses.

"We were drowning in support tickets for basic how-to questions. Now users get instant answers and actually discover features they didn't know we had. Our support team can focus on real issues."
Sarah Kim
VP of Customer Success, CloudDash
Join SaaS teams reducing support tickets with AI

Ready to help users help themselves?

Start your free trial today. See how AI-powered self-service transforms your product experience.

14-day free trialNo credit card requiredCancel anytime