Built for SaaS

AI Chatbot & Search Built for SaaS

Add an AI chatbot and AI-powered site search directly inside your product. Help users discover features, get instant answers, and solve problems—cutting support tickets by up to 60%.

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14-day free trial • No credit card required • JavaScript SDK + REST API

In-app widget
Feature discovery
Self-service support
Live agent handoff
The Problem

Your users are filing tickets for answered questions

Without AI-powered site search, users can't find features they already have access to. They open support tickets for questions your help docs already answer—costing you time and money.

"How do I export my data to CSV?"

AI finds the export feature and shows exactly where it is

"Can I set up recurring reports?"

Surfaces the scheduling feature users didn't know existed

"Why can't I invite team members?"

Explains permission requirements and how to get access

"How do I connect to Slack?"

Walks through integration setup step by step

In Action

See the AI chatbot in action

Users ask questions in natural language. The AI chatbot answers from your product knowledge and guides them to the right features—no support ticket needed.

🔍

Feature Discovery

Can I schedule reports to run automatically?
Yes! You can set up scheduled reports in Settings → Reports → Scheduled. You can choose daily, weekly, or monthly delivery and have them sent to email or Slack. Want me to walk you through the setup?
📋

How-To Question

How do I export my data?
You can export data from any list view. Click the ⋮ menu in the top right and select Export. You can choose CSV, Excel, or JSON format. For large exports, we'll email you a download link. Need help with a specific export?
🔧

Troubleshooting

Why can't I see the analytics dashboard?
The Analytics dashboard is available on Pro and Enterprise plans. You're currently on the Starter plan. Would you like me to explain the differences or help you upgrade? You can also request a trial of Pro features.
🔌

Integration Help

How do I connect to Zapier?
To connect Zapier, go to Settings → Integrations → Zapier. You'll need your API key, which you can find under Settings → API. Once connected, you can create Zaps to automate workflows. Here's a guide to get started.
Core Features

AI-powered search & chatbot features

AI site search and an AI chatbot that understands your product inside and out.

Contextual

AI-Powered Site Search

A natural language search experience built into your product. "How do I export data?" finds the feature—not just help articles about exporting.

Always On

AI Chatbot for Support

An AI chatbot that knows your entire product. Answers customer support questions, explains features, and guides users to the right place in your app.

Engagement

Feature Discovery

Users ask for what they want to do. AI surfaces features they didn't know existed—increasing engagement and reducing churn.

Efficiency

Support Automation

Common questions get answered instantly. Complex issues get escalated to your team with full context.

Use Cases

AI customer support at every touchpoint

From onboarding to support, your AI chatbot helps users at every stage of their journey.

Onboarding

Guide new users through your product. Answer their questions as they explore, surface relevant features at the right time.

First-time usersTrial conversionsFeature adoption

Self-Service Support

Answer common questions without human intervention. How-to questions, feature explanations, and troubleshooting—all handled by AI.

How-to questionsFeature explanationsBasic troubleshooting

Feature Discovery

Users describe what they want to accomplish. AI finds the feature—even if they don't know what it's called.

Hidden featuresPower user toolsNew releases

Account & Billing

Handle account questions, billing inquiries, and plan upgrades. Reduce friction in the upgrade path.

Plan changesBilling questionsAccount settings

AI chatbot & search results that matter

SaaS products using AI-powered customer support see real improvements

60%
Fewer support tickets
Self-service resolution
3x
Faster onboarding
Users find features faster
40%
More feature adoption
Discovery drives usage
24/7
In-app support
No wait times
How It Works

Set up your AI chatbot in minutes

Add AI-powered site search and chat to your SaaS app in an afternoon.

1
~15 min

Add the Widget

Drop our JavaScript SDK into your app. One script tag or npm install.

2
~30 min

Index Your Content

Send your help docs, feature descriptions, and FAQs via API. AI learns your product.

3
~10 min

Customize

Match your brand, configure the widget position, and set up handoff rules.

4
Live!

Go Live

Users start getting answers. Monitor usage and refine responses.

"We were drowning in support tickets for basic how-to questions. Now users get instant answers and actually discover features they didn't know we had. Our support team can focus on real issues."
Sarah Kim
VP of Customer Success, CloudDash
FAQ

Frequently asked questions

Everything you need to know about AI search and chat for SaaS products.

How does an AI chatbot reduce SaaS support tickets?
Intufind adds an AI chatbot and AI-powered site search directly inside your product. When users have questions, the AI answers instantly from your help docs and feature descriptions—reducing ticket volume by up to 60%.
Can Intufind help with user onboarding?
Yes. During onboarding, the AI assistant answers questions in real-time as users explore your product, surfacing relevant features at the right moment. This means faster time-to-value and higher trial-to-paid conversion rates.
How does the feature discovery work?
Users describe what they want to accomplish in plain language. The AI understands intent and surfaces the right feature—even if the user doesn't know what it's called. This increases engagement with capabilities users didn't know existed.
What happens when the AI can't answer a question?
Complex issues get seamlessly escalated to your support team with full conversation context. Your agents see exactly what the user asked and what the AI tried—so they can resolve issues faster.
How long does it take to set up?
Most teams are live in under an hour. Drop in the JavaScript SDK, send your help docs via API, and customize the widget to match your brand. No lengthy integrations required.
Does Intufind work with my existing help center?
Yes. Intufind indexes your existing help docs, FAQs, and feature documentation via REST API. It works alongside tools like Intercom, Zendesk, or any help center—providing AI-powered search and chat from your existing content.
Join SaaS teams using AI chatbots to reduce support tickets

Ready to add AI search & chat to your SaaS?

Start your free trial today. See how an AI chatbot and AI-powered search transforms your SaaS product experience.

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