dashboard/Billing & Subscription

Billing & Subscription

Manage your Intufind subscription through the web dashboard.

Accessing Billing

From the dashboard, click Manage Billing on the subscription card, or navigate to Subscription in the header.

This opens the Stripe Customer Portal where you can manage all billing aspects.

Billing Management Screenshot: dashboard-billing.png

Available Plans

PlanPriceBest For
Personal$9/moSmall sites, personal projects
Starter$29/moSmall businesses, single stores
Professional$99/moGrowing businesses, multiple stores
Enterprise$299/moLarge businesses, agencies

All plans include a 14-day free trial.

Plan Limits

Personal ($9/mo)

  • 1,000 search queries/month
  • 250 chat messages/month
  • 50 products, 25 posts
  • 2 webhooks

Starter ($29/mo)

  • 3,500 search queries/month
  • 1,200 chat messages/month
  • 300 products, 100 posts
  • 5 webhooks

Professional ($99/mo)

  • 10,000 search queries/month
  • 4,000 chat messages/month
  • 1,000 products, 1,000 posts
  • 15 webhooks
  • Analytics dashboard
  • Custom integrations

Enterprise ($299/mo)

  • 50,000 search queries/month
  • 12,000 chat messages/month
  • 10,000 products, 10,000 posts
  • 50 webhooks
  • Priority support
  • Custom integrations

Starting a Subscription

  1. Go to the Pricing page
  2. Select your desired plan
  3. Click Start Free Trial
  4. Complete checkout via Stripe
  5. Your subscription is active immediately

Upgrading Your Plan

  1. Go to Dashboard → Manage Billing
  2. In the Stripe portal, click Update plan
  3. Select your new plan
  4. Confirm the change

Upgrades take effect immediately. You'll be charged a prorated amount.

Downgrading Your Plan

  1. Go to Dashboard → Manage Billing
  2. In the Stripe portal, click Update plan
  3. Select the lower plan
  4. Confirm the change

Downgrades take effect at the end of your billing period. You keep higher limits until then.

Canceling Your Subscription

  1. Go to Dashboard → Manage Billing
  2. In the Stripe portal, click Cancel plan
  3. Confirm cancellation

After cancellation:

  • You retain access until the end of your billing period
  • API keys will stop working when access expires
  • Your data is retained for 30 days for potential reactivation

Updating Payment Method

  1. Go to Dashboard → Manage Billing
  2. In the Stripe portal, click Payment methods
  3. Add a new card or update existing
  4. Set as default if needed

Viewing Invoices

  1. Go to Dashboard → Manage Billing
  2. In the Stripe portal, click Billing history
  3. Download invoices as PDF

Stripe Customer Portal

All billing management happens through Stripe's secure customer portal. You can:

  • View and download invoices
  • Update payment methods
  • Change or cancel subscription
  • Update billing address
  • Download tax documents

Billing FAQs

When am I charged?

  • Free trial: No charge during the 14-day trial
  • After trial: Charged immediately when trial ends
  • Monthly: Charged on the same date each month

What happens if payment fails?

Stripe will retry failed payments automatically. If payment continues to fail:

  1. You'll receive email notifications
  2. After multiple failures, your subscription may be paused
  3. Update your payment method to restore service

Can I get a refund?

Contact support@intufind.com for refund requests. We handle these case-by-case.

Is there an annual discount?

Contact sales@intufind.com for annual billing options on Professional and Enterprise plans.

Do unused credits roll over?

No, usage limits reset monthly and don't roll over to the next period.

Support

For billing questions:

Next Steps