getting started/Introduction to Intufind

Introduction to Intufind

Intufind is an AI-powered search and chat platform that helps website visitors find exactly what they're looking for. Whether you run an online store, educational platform, documentation site, or content-rich website, Intufind understands natural language queries and delivers relevant results.

Intufind chat widget in action The Intufind chat widget helps visitors find what they need

What Intufind Does

Semantic Search

Traditional search relies on exact keyword matching. Intufind understands meaning. When a visitor searches for "warm jacket for hiking," they'll find your insulated outdoor gear—even if your product titles don't contain those exact words.

AI Chat Assistant

A conversational AI that knows your content. Visitors can ask questions like "What's the difference between these two products?" or "Do you have this in blue?" and get helpful, accurate answers.

Smart Recommendations

Context-aware suggestions that surface relevant content based on what visitors are viewing or asking about. The AI learns from your catalog to make intelligent connections.

Live Agent Handoff

When a conversation needs a human touch, Intufind seamlessly transfers to your support team via Slack, with full conversation context preserved.

How It Works

  1. Connect your content — Install our WordPress plugin, Shopify app, or use our API
  2. Automatic indexing — Your products, posts, or content is processed and indexed
  3. AI learns your catalog — Semantic understanding is built from your content
  4. Visitors search and chat — The widget appears on your site, ready to help

How Intufind works Content flows from your site through Intufind's AI

Supported Platforms

PlatformIntegrationBest For
WordPressOne-click plugin with WooCommerce supportBlogs, stores, content sites
ShopifyNative app from the Shopify App StoreOnline stores
CustomREST API and JavaScript SDKAny platform

Key Features

  • Sub-100ms search — Results return almost instantly
  • Streaming chat responses — Answers appear in real-time
  • Customizable widget — Match your brand colors and style
  • Multi-language support — Works with content in any language
  • Analytics dashboard — Track searches and conversations
  • No visitor PII collected — Privacy-friendly by design

Next Steps