Workspaces
Workspaces represent your connected sites. Each WordPress site, Shopify store, or custom integration has its own workspace with separate settings, content, and analytics.
Navigate to Workspaces in the dashboard sidebar.
Workspace Cards
Each workspace displays:
| Info | Description |
|---|---|
| Name | Workspace/site name |
| Status | Connection health indicator |
| Products | Number of indexed products |
| Content | Number of indexed posts/pages |
| Searches | Recent search activity |
| Chats | Recent chat activity |
| Last Sync | When content was last synchronized |
Connecting a New Site
Click Connect Site to add a new workspace.
Quick Start: Website Scan (Recommended)
The fastest way to get started — just enter your website URL:
- Click Connect Site
- Enter your website URL (e.g.,
yoursite.com) - Click Scan Site
- Wait while we automatically crawl and index your content
The scan:
- Discovers all pages on your site
- Extracts products, posts, and content
- Builds your AI knowledge base automatically
- Creates your workspace when complete
Platform Integrations
For deeper integration with automatic sync, use platform-specific options:
WordPress
- Install the Intufind plugin
- Enter your API key in the plugin settings
- Content syncs automatically on changes
Shopify
- Install from the Shopify App Store
- The store is linked automatically
- Products sync via the Shopify app
Developer Options
For custom integrations:
- REST API — Direct API access for custom builds
- JavaScript SDK — For Node.js and web apps
- PHP SDK — For Laravel, Symfony, and more
- Manual Setup — Create a workspace without scanning
Page Limits
The number of pages scanned depends on your plan:
| Plan | Page Limit |
|---|---|
| Free | 50 pages |
| Starter | 500 pages |
| Professional | 2,000 pages |
| Enterprise | 10,000+ pages |
You can add more content later through additional scans or manual uploads.
Workspace Overview
Click a workspace to view its details. The Overview tab shows:
Key Metrics
- Products — Total indexed products
- Content — Total indexed posts/pages
- Searches Today — With week-over-week comparison
- Chats Today — With week-over-week comparison
Usage Trends
A 30-day chart showing:
- Daily search volume
- Daily chat conversations
- Trend lines
Content Breakdown
Pie chart showing the distribution of:
- Products
- Posts
- Pages
- Taxonomies
Workspace Tabs
Each workspace has multiple configuration tabs:
| Tab | Purpose |
|---|---|
| Overview | Metrics and trends |
| Chat | Conversations and analytics |
| Chat Widget | Widget styling and configuration |
| Chat Settings | AI behavior configuration |
| Prompts | Suggested questions |
| Live Agent | Human handoff settings |
| Search | Search analytics |
| Search Widget | Search widget configuration |
| Knowledge | Indexed content management |
| Webhooks | Event notifications |
Managing Content
Knowledge Tab
Browse and manage your indexed content:
- Filter by type — Products, posts, taxonomies
- Search — Find specific documents
- Add content — Manually add items
- Edit/Delete — Manage existing items
Triggering a Crawl
For sites connected via URL (not WordPress/Shopify):
- Go to Knowledge tab
- Click Crawl Site
- Configure crawl settings
- Start the crawl
The crawler indexes:
- Product pages
- Blog posts
- Static pages
- Category/collection pages
Externally Managed Workspaces
Workspaces created via Shopify are "externally managed":
- Billing is handled through Shopify
- Some settings managed in the Shopify app
- Dashboard provides analytics and advanced configuration
Workspace Health
The status indicator shows connection health:
| Status | Meaning |
|---|---|
| 🟢 Healthy | All systems operational |
| 🟡 Warning | Minor issues detected |
| 🔴 Error | Connection problems |
If you see errors:
- Check your site is online
- Verify API keys are correct
- Review the Troubleshooting guide
Next Steps
- Configure Chat Widget — Customize appearance
- Set Up Live Agent — Enable human handoff
- View Analytics — Monitor performance