shopify/settings/Behavior Settings

Behavior Settings

Control how the Intufind chat widget appears and behaves on your Shopify store.

Accessing Behavior Settings

Navigate to Settings → Behavior in the Intufind app.

Behavior Settings Screenshot: shopify-settings-behavior.png

General Behavior

Enable Chat Widget

  • Option: Show the floating chat widget on your site
  • Default: Enabled

Toggle the chat widget on or off across your entire store.

Widget Position

  • Options: Bottom Right, Bottom Left, Top Right, Top Left
  • Default: Bottom Right

Choose where the floating chat trigger button appears on your storefront.

Product/Post Card Layout

  • Options: Carousel (Swipeable), Grid (Static)
  • Default: Carousel

Controls how product and content cards are displayed within chat responses.

Message Display

Configure what appears on chat messages.

Message Display Settings Screenshot: shopify-settings-message-display.png

Show Message Actions

  • Description: Display thumbs up/down feedback and copy buttons on AI responses
  • Default: Disabled

Show User Copy Button

  • Description: Allow users to copy their own messages
  • Default: Disabled

Show Message Timestamps

  • Description: Display time sent below each message
  • Default: Disabled

Card Content Display

Control what information appears on product and content cards.

Show Post Author

  • Description: Display author name in content cards
  • Default: Enabled

Show Post Date

  • Description: Display publication date in content cards
  • Default: Enabled

Show Post Category

  • Description: Display category/tags in content cards
  • Default: Enabled

Site Context & Instructions

Provide context to help the AI understand your business better.

Site Context Settings Screenshot: shopify-settings-context.png

Site Description

  • Description: A 1-2 sentence description of your store (max 500 characters)
  • Purpose: Helps the AI understand your business and provide more relevant responses
  • Examples:
    • "An online outdoor gear retailer specializing in camping and hiking equipment"
    • "A specialty coffee roastery with brewing guides and educational content"
  • Default: Empty (AI auto-detects)

Custom Instructions

  • Description: Important facts, corrections, or business-specific knowledge (max 5,000 characters)
  • Purpose: Add supplemental information the AI should know

Use Cases:

  • Correct mistakes: "Our return policy is 60 days, not 30 days"
  • Add facts: "Product X is now gluten-free (updated formulation)"
  • Business policies: "We ship to US, Canada, and Mexico only"
  • Hours & contact: "Customer service: M-F 9am-6pm EST"

Formatting Tips:

  • Use ### Headings for sections
  • Use - for bullet points
  • Use **bold** for emphasis

Important: The AI is already fully configured. Only add information unique to your business.

Saving Changes

Click Save Behavior Settings after making any changes.

Next Steps