Indexing Settings

Control how your Shopify content is indexed for AI-powered search and chat.

Accessing Indexing Settings

Navigate to Settings → Indexing in the Intufind app.

Indexing Settings Screenshot: shopify-settings-indexing.png

Index Statistics

View the current state of your indexed content.

Content Type	Indexed	Failed	Status
Products	Count	Count	Synced/Partial/Not synced
Articles	Count	Count	Synced/Partial/Not synced
Pages	Count	Count	Synced/Partial/Not synced
Collections	Count	Count	Synced/Partial/Not synced

Last Indexed: Shows when the last synchronization occurred.

Automatic Sync

Your content stays in sync automatically via Shopify webhooks:

Product created/updated/deleted — Synced in real-time
Article created/updated/deleted — Synced in real-time
Page created/updated/deleted — Synced in real-time
Collection created/updated/deleted — Synced in real-time

Manual Indexing

Use manual indexing for initial setup or to force a complete refresh.

Select Content Types

Choose which content to index:

Content Type	Description
Products	Your store's products and inventory
Blog Articles	Posts from your Shopify blogs
Pages	Static pages (About, Contact, FAQ, etc.)
Collections	Product categories and groupings

Trigger Manual Sync

Select the content types you want to index
Click Index Selected Content Now
Wait for the sync to complete

The sync runs in the background. Stats refresh after a few seconds.

Managing Individual Items

Fine-tune which items are included in the AI index.

Item Management Screenshot: shopify-indexing-items.png

Include/Exclude Toggle

Include (checked): Item is indexed and can appear as links/references in chat responses
Unchecked: Item is excluded from the AI assistant entirely

Private Toggle

Private (checked): Item informs AI responses but won't be directly linked or shown to customers
Use case: Internal pages, draft content, or information the AI should know but not share

Managing Items

Select a Content Type (Products, Articles, Pages, Collections)
Use Search to find specific items (products only)
Toggle Include or Private as needed
Changes take effect immediately

How Indexing Works

What Gets Indexed

For each content type, Intufind indexes:

Products:

Title, description, handle
Variants (price, SKU, options)
Images
Tags, vendor, product type
Inventory status

Articles:

Title, content, excerpt
Author, tags
Published date
Featured image

Pages:

Title, content
Handle
Published status

Collections:

Title, description
Image
Products in collection

Privacy

Only published content is indexed
Draft content is never indexed
Private items inform the AI but aren't shown to visitors
Customer data is never indexed

Troubleshooting

Content Not Appearing

Ensure the item is published in Shopify
Check if the item is excluded or private
Try a manual re-sync
Allow a few minutes for indexing to complete

Sync Failures

Check Index Statistics for failed items:

Ensure products have required fields (title, description)
Check for very long content that may timeout
Contact support if issues persist

Next Steps

Behavior Settings — Configure widget behavior
Usage & Limits — Monitor indexing quotas