shopify/settings/Content Settings

Content Settings

Customize the text that appears in your chat widget, including headers and welcome messages.

Accessing Content Settings

Navigate to Settings → Content in the Intufind app.

Content Settings Screenshot: shopify-settings-content.png

Chat Header

These values appear at the top of the chat widget window.

Header Title

  • Description: The main title shown in the chat header
  • Default: AI Assistant
  • Example: "Shop Assistant", "Product Expert"

Header Subtitle

  • Description: Optional subtitle shown below the title
  • Default: Empty
  • Example: "Ask me anything about our products"

Welcome Screen

These messages appear when a user first opens the chat, before any conversation begins.

Welcome Screen Screenshot: shopify-chat-welcome.png

Welcome Message

  • Description: Main greeting text shown when chat is empty
  • Default: Hi! How can I help you today?
  • Examples:
    • "Welcome! I'm here to help you find the perfect product."
    • "Hey there! What can I help you find today?"

Greeting Subtext

  • Description: Optional text shown below the greeting
  • Default: Empty
  • Example: "I can help you find products, answer questions, and more."

Best Practices

Keep It On-Brand

Use language that matches your store's tone and voice:

  • Casual: "Hey! What are you looking for today?"
  • Professional: "Welcome. How may I assist you?"
  • Friendly: "Hi there! I'm here to help!"

Set Expectations

Use the subtitle or greeting subtext to tell visitors what the AI can do:

  • "I can help with product questions, shipping, and recommendations"
  • "Ask me about sizing, materials, or to compare products"

Keep It Short

Long headers and greetings can feel overwhelming. Aim for:

  • Header title: 1-3 words
  • Header subtitle: Under 10 words
  • Welcome message: Under 15 words

Saving Changes

Click Save Content Settings after making any changes.

Next Steps